Customer Service Representative
The WIN Agency The WIN Agency Locust Grove, GA Locust Grove, GA Part-time Part-time $13 - $20 an hour $13 - $20 an hour 14 hours ago 14 hours ago 14 hours ago
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Handle inbound and outbound calls to assist customers with inquiries, orders, and issue resolution - Analyze customer needs and recommend appropriate products or services - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information in the database - Resolve customer complaints or concerns in a professional and timely manner - Collaborate with other team members to ensure customer satisfaction
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written, in English and Spanish - Ability to effectively communicate complex information to customers - Proficient in data entry and computer skills - Sales experience is a plus - Multilingual abilities are highly valued At our company, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth.
Join our team of dedicated professionals who are committed to providing excellent customer service.
Note:
This job description is intended to provide a general overview of the position.
Duties and responsibilities may vary depending on the specific needs of the company.
Job Type:
Part-time Pay:
$13.
00 - $20.
00 per hour Expected hours:
No less than 20 per week
Benefits:
Flexible schedule Paid time off Professional development assistance Work from home Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid work Office Work Location:
Hybrid remote in Locust Grove, GA 30248.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Handle inbound and outbound calls to assist customers with inquiries, orders, and issue resolution - Analyze customer needs and recommend appropriate products or services - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information in the database - Resolve customer complaints or concerns in a professional and timely manner - Collaborate with other team members to ensure customer satisfaction
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written, in English and Spanish - Ability to effectively communicate complex information to customers - Proficient in data entry and computer skills - Sales experience is a plus - Multilingual abilities are highly valued At our company, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth.
Join our team of dedicated professionals who are committed to providing excellent customer service.
Note:
This job description is intended to provide a general overview of the position.
Duties and responsibilities may vary depending on the specific needs of the company.
Job Type:
Part-time Pay:
$13.
00 - $20.
00 per hour Expected hours:
No less than 20 per week
Benefits:
Flexible schedule Paid time off Professional development assistance Work from home Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid work Office Work Location:
Hybrid remote in Locust Grove, GA 30248.
Estimated Salary: $20 to $28 per hour based on qualifications.
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